logo veclVECL increases revenue with MECOMS™

Vadodara Enviro Channel Limited, active in transporting waste water from industrial sites, needed to overhaul its revenue management. MECOMS™ was implemented to combine measurements of discharge volume, timing and quality into an automated billing process that reflects the actual cost generated by each customer. With MECOMS™, the meter-to-cash process has been streamlined, employees are empowered in their work and revenue has grown significantly.


Vadodara Enviro Channel Ltd. (VECL) conveys and treats waste water of more than 250 industrial units in the Baroda district. Vadodara is one of the major industrial hubs of western India and home to major industrial complexes in the Nandesar, Padra and surrounding areas.


Satish Panchal, Managing Director of VECL, recalls: "Revenue management turned out to be a major issue. We used to charge a flat fee to pay for the conveyance of waste water and maintenance of our infrastructure. However, this did not generate enough revenue and was unsustainable in the long term."

Finding a solution

Mr. Panchal: "We reviewed at least 12 different suppliers of flow meters, both from India and abroad. We ultimately settled on magnetic flow filters, which we found to be the best technology. The meters would report the quantity of waste water discharged by each of our clients at 15-minute intervals. However, installing meters was only a first step. Improving our revenue management would require using that data in a sophisticated manner."


Mr. Panchal: "When we started working with Ferranti, we put thousands of questions to their experts, to check how our requirements mapped onto their product. The Ferranti people spent around six months with us to evaluate all requirements. They also analysed our measurement methods and devised formulas to ensure the reliability of the calculated consumptions and invoices."

Business value

Mr. Panchal: "The MECOMS™ software met all of our requirements, and helped us reducing manual work and errors due to human interventions, especially in the billing process. Earlier, we needed six to seven people to handle the billing. Now, only one or two can handle the complete billing process and solve any issues within hours."


Integrated Utility
Functional Scope: 
Advanced Metering Infrastructure
Billing and Credit Management
Country Pack
Customer Management
Meter Data Management
Microsoft Dynamics AX
Validation and Calculation
Process Scope: 
Measure & Deliver
Bill & Collect